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Terms and Conditions

  1. Introduction

Welcome to AirlineClaims.us. By accessing and using our website and services, you agree to be bound by these Terms and Conditions. If you do not accept these terms, please do not use our services.

  1. Definitions
  • Service: Assistance in claiming compensation for flight delays, cancellations, and denied boarding.
  • User: Any individual accessing or using our services.
  • Claim: A formal request submitted by AirlineClaims.us on behalf of a User to secure compensation from an airline.
  1. Scope of Service

AirlineClaims.us serves as an intermediary to assist Users in obtaining compensation under regulations such as EC Regulation 261/2004, Montreal Convention, and other relevant passenger rights laws.

  1. User Responsibilities
  • Provide accurate, truthful, and complete flight details.
  • Supply supporting documents when requested, including boarding passes and flight tickets.
  • Refrain from pursuing the same claim directly with the airline once it is filed through AirlineClaims.us.
  1. No Win, No Fee Policy
  • AirlineClaims.us operates on a No Win, No Fee basis.
  • If the claim is successful, a service fee will be deducted from the compensation before the remaining amount is transferred to the User.
  • If the claim is unsuccessful, no fees will be charged.
  1. Intellectual Property Rights

All content on AirlineClaims.us, including but not limited to text, graphics, logos, and software, is the property of AirlineClaims.us and is protected by intellectual property laws.

  1. Privacy Policy

We are committed to protecting your privacy. Personal information provided will be processed in accordance with our Privacy Policy and relevant data protection laws, including GDPR.

  1. Limitation of Liability
  • AirlineClaims.us is not responsible for any indirect or incidental damages arising from the use of our services.
  • We cannot guarantee the success of any claim due to external factors outside our control (e.g., airline insolvency, extraordinary circumstances).
  1. Termination of Services

We reserve the right to terminate or restrict your access to our services if we detect:

  • Fraudulent activity
  • Breach of these Terms and Conditions
  1. Governing Law

These Terms and Conditions are governed by and interpreted under the laws of the United States.

  1. Contact us

For questions or concerns regarding these Terms and Conditions, please contact: support@airlineclaims.us